General shipping information:
Shipping days do not include public holidays.
Once you receive your shipping confirmation email you can track your order by clicking the link in the email, or go directly to your account.
FedEx - Express
US/Canada: 5-13 business days
International: 12-16 business days
*Please note we are not responsible for any local import duties/fees.
*We are not responsible for delays in delivery due to events beyond our control, including shortage of materials, labour strikes, transportation failures or acts of nature.
US: 8-13 business days
International: 9-19 business days
If you have any question please contact us at: firstname.lastname@example.org
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Returning an Item
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
COVID-19 SHIPPING DELAYS
Shipping to the USA and Europe takes approximately 2-4 weeks. Shipments to the rest of the world are between 2-5 weeks. This does not include processing times (Around 3-5 days).
Please bare with us as the post offices are quite busy and are sending orders quite slow during these times. We will be in constant update with your order.
Extended delays we are not responsible for.